Frequently Asked Questions

Shipping & Delivery for Handmade Home Decor

Find answers about processing times, international shipping for fair trade gifts, and tracking your artisan-made home decor.

Orders from our U.S. warehouse, featuring handmade throw pillows, block printed table linens, and handwoven baskets, usually arrive in 3–7 business days. Items shipped from our artisan partners overseas—such as fair trade tote bags or beaded clutch purses—may take 10–15 business days depending on origin and carrier.

Yes, we ship our ethically sourced, handmade jewelry, scarves, rugs, and more to Canada, Alaska, and Hawaii. Additional international shipping fees apply, and customs or import duties may be charged depending on your location and the artisan-made product’s country of origin.

Absolutely. Once your fair trade handmade crafts—like our handwoven tote bags or block printed tablecloths—ship, you'll receive a tracking link via email to follow your shipment’s progress in real time.

Returns & Refunds for Ethically Sourced Gifts

Learn how to return handcrafted pillows, hand-loomed blankets, and other artisan-made home décor products, plus information on refunds for damaged or unsatisfactory items.

Please email us at support@materialworld.com with your order number and the reason for return. We’ll send you a prepaid label if your handmade, fair trade product—such as a handwoven basket or beaded clutch purse—is eligible for return.

Contact us within 48 hours of delivery with clear photos of the damaged artisan-made item. We’ll arrange a replacement or refund as soon as possible so you can continue to enjoy ethically sourced décor and accessories.

About Our Artisan-Made Products

Everything you need to know about the authenticity, materials, and care of our ethically sourced, handmade home décor and fair trade gifts.

Yes! Every product—from our handwoven Moroccan baskets and hand-loomed rugs to our block printed table linens and handmade jewelry—is crafted by women artisans using traditional, sustainable methods passed down through generations.

We use ethically sourced fabrics like organic cotton, silk, and jute; natural dyes; hand-loomed fibers; and sustainable materials in all our fair trade home décor, blankets, scarves, and accessories to ensure both quality and environmental responsibility.

To preserve the vibrant colors and artisanal craftsmanship, hand wash or spot clean your handmade throw pillows, block printed linens, or hand-knitted purses with gentle soap. Avoid machine washing and harsh chemicals to maintain the integrity of each piece.

Our Values: Fair Trade & Sustainability

Learn more about our commitment to fair trade, artisan empowerment, and how each ethically sourced purchase supports sustainable livelihoods and cultural preservation.

Fair trade means our artisan partners receive fair wages, work in safe conditions, and have access to training and resources that help them grow their craft and support their families sustainably. We ensure transparency in pricing and uphold ethical labor practices for every handmade item.

Each purchase directly supports women artisans by providing a fair income, funding community projects like education and healthcare, and preserving traditional craftsmanship. Your support of our handmade home décor and fair trade gifts uplifts entire communities.

Gifting Ethically Sourced Crafts & Payment Options

Discover details on gift wrapping, personalized messages, wholesale orders, and which payment methods we accept for your fair trade and handmade purchases.

Yes! We offer eco-friendly gift wrapping and the option to include a personalized message at checkout, perfect for gifting handmade home décor and artisan-made accessories.

We accept Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay to make purchasing fair trade handmade décor and accessories easy and secure.

Yes! For wholesale inquiries or bulk orders of our handmade rugs, block printed linens, or artisan jewelry, please contact wholesale@materialworld.com. We’d be happy to discuss partnership options.